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Metaverse Adoption in Public Sector: A Bibliometric Analysis
Corresponding Author(s) : Adele Mailangkay
Kinetik: Game Technology, Information System, Computer Network, Computing, Electronics, and Control,
Vol. 9, No. 3, August 2024
Abstract
The objective of this study is to map the landscape and knowledge structure of the public sector metaverse through bibliometric analysis. Following this, a descriptive overview of the current state of public sector research related to the metaverse, including the leading ten authors and sources, most relevant keywords, and primary research topics, will be presented. The selection of the Scopus database was based on its status as the largest repository of its kind and its provision of an extensive compilation of abstracts and citations for peer-reviewed articles, proceedings, and journals. The initial search yielded 369 documents from Scopus; after eliminating duplicate and irrelevant articles, 354 documents remained. The results demonstrate the substantial development of the metaverse in the public sector, with an annual growth rate of 14.89%. This indicates that the adoption of virtual technology and the metaverse is gaining importance in the public sector. Castronova ranks first in terms of the quantity of studies published, with five articles, followed by De Kool and Zhang. "Metaverse," "virtual reality," and "virtual world" are the most pertinent keywords. Due to the extensive research that has been conducted on these phrases, they represent fundamental concepts in the field. Additional frequently occurring terms include "social networking (online)," "interactive computer graphics," "government data processing," and "internet." These terms underscore the significance of governance, human factors, technology, and data in shaping the trajectory of digital government services. They also exemplify the interdisciplinary character of metaverse applications within the public sector.
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- Y. K. Dwivedi et al., “Metaverse beyond the hype: Multidisciplinary perspectives on emerging challenges, opportunities, and agenda for research, practice and policy,” International Journal of Information Management, vol. 66, p. 102542, Oct. 2022. https://doi.org/10.1016/j.ijinfomgt.2022.102542
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- A. S. Al-Adwan and M. M. Al-Debei, “The determinants of Gen Z’s metaverse adoption decisions in higher education: Integrating UTAUT2 with personal innovativeness in IT,” Education and Information Technologies 2023 29:6, vol. 29, no. 6, pp. 7413–7445, Aug. 2023. https://doi.org/10.1007/s10639-023-12080-1
- Z. Allam, A. Sharifi, S. E. Bibri, D. S. Jones, and J. Krogstie, “The Metaverse as a Virtual Form of Smart Cities: Opportunities and Challenges for Environmental, Economic, and Social Sustainability in Urban Futures,” Smart Cities, vol. 5, no. 3, pp. 771–801, Sep. 2022. https://doi.org/10.3390/smartcities5030040
- A. E. Ezugwu, A. K. Shukla, M. B. Agbaje, O. N. Oyelade, A. José-García, and J. O. Agushaka, “Automatic clustering algorithms: a systematic review and bibliometric analysis of relevant literature,” Neural Computing and Applications, vol. 33, no. 11, pp. 6247–6306, Jun. 2021. https://doi.org/10.1007/s00521-020-05395-4
- A. Kumar, “A Bibliometric Study of Supply Chain Management,” Management Research and Practice, vol. 8, no. 1, pp. 25–38, 2016.
- R. N. Broadus, “Toward a definition of ‘bibliometrics,’” Scientometrics, vol. 12, no. 5–6, pp. 373–379, 1987. https://doi.org/10.1007/BF02016680
- N. A. Abdul Rahman, A. Ahmi, L. Jraisat, and A. Upadhyay, “Examining the trend of humanitarian supply chain studies: pre, during and post COVID-19 pandemic,” Journal of Humanitarian Logistics and Supply Chain Management, vol. 12, no. 4, pp. 594–617, 2022. https://doi.org/10.1108/JHLSCM-01-2022-0012
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- F. de Moya-Anegón et al., “Coverage analysis of Scopus: A journal metric approach,” Scientometrics, vol. 73, pp. 53–78, 2007. https://doi.org/10.1007/s11192-007-1681-4
- F. G. Montoya, A. Alcayde, R. Baños, and F. Manzano-Agugliaro, “A fast method for identifying worldwide scientific collaborations using the Scopus database,” Telematics and Informatics, vol. 35, no. 1, pp. 168–185, 2018. https://doi.org/10.1016/j.tele.2017.10.010
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- A. F. Van Raan, “Advances in bibliometric analysis: research performance assessment and science mapping,” Bibliometrics Use and Abuse in the Review of Research Performance, vol. 87, pp. 17–28, 2014.
- M. Aria and C. Cuccurullo, “bibliometrix: An R-tool for comprehensive science mapping analysis,” Journal of informetrics, vol. 11, no. 4, pp. 959–975, 2017. https://doi.org/10.1016/j.joi.2017.08.007
- T. L. Gehl, “Mapping distributed interactive simulation network requirements onto broadband networks and services,” in Conference Record - International Conference on Communications, 1994, vol. 1, pp. 154–159. https://doi.org/10.1109/ICC.1994.369004
- R. Reinhardt, I. Christodoulou, S. Gassó-Domingo, and B. A. García, “Towards sustainable business models for electric vehicle battery second use: A critical review,” Journal of environmental management, vol. 245, pp. 432–446, 2019. https://doi.org/10.1016/j.jenvman.2019.05.095
- W. Wider, L. Jiang, J. Lin, M. A. Fauzi, J. Li, and C. K. Chan, “Metaverse chronicles: a bibliometric analysis of its evolving landscape,” International Journal of Human–Computer Interaction, pp. 1–14, 2023. https://doi.org/10.1080/10447318.2023.2227825
- D. Shao, H. Mwangakala, F. Ishengoma, H. Mongi, C. Mambile, and F. Chali, “Sustenance of the digital transformations induced by the COVID-19 pandemic response: Lessons from Tanzanian public sector,” Global Knowledge, Memory and Communication, vol. 72, no. 6/7, pp. 700–713, 2023. https://doi.org/10.1108/GKMC-11-2021-0186
- H. Roshidul, M. S. Hossain, S. Z. Nayem, and M. M. Haque, “Developing a Sustainable Digital Transformation Framework for the Continuum of Primary to Tertiary Education in Bangladesh,” American Journal of Education and Technology, vol. 1, no. 2, pp. 119–129, 2022. https://doi.org/10.54536/ajet.v1i2.1777
- D. Meskell, “New opportunities for involving citizens in the democratic process,” US General Services Administration newsletter, pp. 9–30, 2007.
- L.-H. Lee et al., “All one needs to know about metaverse: A complete survey on technological singularity, virtual ecosystem, and research agenda,” arXiv preprint arXiv:2110.05352, 2021. https://doi.org/10.48550/arXiv.2110.05352
- K. F. Hew and W. S. Cheung, “Use of three-dimensional (3-D) immersive virtual worlds in K-12 and higher education settings: A review of the research,” British Journal of Educational Technology, vol. 41, no. 1, pp. 33–55, 2010. https://doi.org/10.1111/j.1467-8535.2008.00900.x
- K. Starbird and L. Palen, “Working and sustaining the virtual" Disaster Desk",” in Proceedings of the 2013 conference on Computer supported cooperative work, 2013, pp. 491–502. https://doi.org/10.1145/2441776.2441832
- J. A. Muñoz-Cristóbal, A. Martínez-Monés, J. I. Asensio-Pérez, S. L. Villagrá-Sobrino, J. E. Hoyos-Torío, and Y. Dimitriadis, “City Ads: Embedding virtual worlds and augmented reality in everyday educational practice,” Journal of Universal Computer Science, vol. 20, no. 12, pp. 1670–1689, 2014.
- B. Rathore, “Virtual Consumerism: An Exploration of E-Commerce in the Metaverse,” International Journal of New Media Studies: International Peer Reviewed Scholarly Indexed Journal, vol. 4, no. 2, pp. 61–69, 2017. http://dx.doi.org/10.58972/eiprmj.v4i2y17.109
- B. Rathore, “Blockchain Revolutionizing Marketing: Harnessing the Power of Distributed Ledgers for Transparent, Secure, and Efficient Marketing Practices,” International Journal of New Media Studies: International Peer Reviewed Scholarly Indexed Journal, vol. 6, no. 2, pp. 34–42, 2019. http://dx.doi.org/10.58972/eiprmj.v6i2y19.123
References
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S. E. Bibri, “The Metaverse as a Virtual Model of Platform Urbanism: Its Converging AIoT, XReality, Neurotech, and Nanobiotech and Their Applications, Challenges, and Risks,” Smart Cities, vol. 6, no. 3, pp. 1345–1384, Jun. 2023. https://doi.org/10.3390/smartcities6030065
A. S. Al-Adwan and M. M. Al-Debei, “The determinants of Gen Z’s metaverse adoption decisions in higher education: Integrating UTAUT2 with personal innovativeness in IT,” Education and Information Technologies 2023 29:6, vol. 29, no. 6, pp. 7413–7445, Aug. 2023. https://doi.org/10.1007/s10639-023-12080-1
Z. Allam, A. Sharifi, S. E. Bibri, D. S. Jones, and J. Krogstie, “The Metaverse as a Virtual Form of Smart Cities: Opportunities and Challenges for Environmental, Economic, and Social Sustainability in Urban Futures,” Smart Cities, vol. 5, no. 3, pp. 771–801, Sep. 2022. https://doi.org/10.3390/smartcities5030040
A. E. Ezugwu, A. K. Shukla, M. B. Agbaje, O. N. Oyelade, A. José-García, and J. O. Agushaka, “Automatic clustering algorithms: a systematic review and bibliometric analysis of relevant literature,” Neural Computing and Applications, vol. 33, no. 11, pp. 6247–6306, Jun. 2021. https://doi.org/10.1007/s00521-020-05395-4
A. Kumar, “A Bibliometric Study of Supply Chain Management,” Management Research and Practice, vol. 8, no. 1, pp. 25–38, 2016.
R. N. Broadus, “Toward a definition of ‘bibliometrics,’” Scientometrics, vol. 12, no. 5–6, pp. 373–379, 1987. https://doi.org/10.1007/BF02016680
N. A. Abdul Rahman, A. Ahmi, L. Jraisat, and A. Upadhyay, “Examining the trend of humanitarian supply chain studies: pre, during and post COVID-19 pandemic,” Journal of Humanitarian Logistics and Supply Chain Management, vol. 12, no. 4, pp. 594–617, 2022. https://doi.org/10.1108/JHLSCM-01-2022-0012
R. Pranckutė, “Web of Science (WoS) and Scopus: The titans of bibliographic information in today’s academic world,” Publications, vol. 9, no. 1, p. 12, 2021. https://doi.org/10.3390/publications9010012
A. Rejeb, J. G. Keogh, S. Zailani, H. Treiblmaier, and K. Rejeb, “Blockchain technology in the food industry: A review of potentials, challenges and future research directions,” Logistics, vol. 4, no. 4, p. 27, 2020. https://doi.org/10.3390/logistics4040027
F. de Moya-Anegón et al., “Coverage analysis of Scopus: A journal metric approach,” Scientometrics, vol. 73, pp. 53–78, 2007. https://doi.org/10.1007/s11192-007-1681-4
F. G. Montoya, A. Alcayde, R. Baños, and F. Manzano-Agugliaro, “A fast method for identifying worldwide scientific collaborations using the Scopus database,” Telematics and Informatics, vol. 35, no. 1, pp. 168–185, 2018. https://doi.org/10.1016/j.tele.2017.10.010
A. Rejeb, K. Rejeb, and A. Appolloni, The landscape of public procurement research : a bibliometric analysis and topic modelling based on Scopus, vol. 23, no. 2. 2023. https://doi.org/10.1108/JOPP-06-2022-0031
R. Zakaria et al., “Visualising and mapping a decade of literature on honey research: a bibliometric analysis from 2011 to 2020,” Journal of Apicultural Research, vol. 60, no. 3, pp. 359–368, 2021. https://doi.org/10.1080/00218839.2021.1898789
N. Donthu, S. Kumar, D. Mukherjee, N. Pandey, and W. M. Lim, “How to conduct a bibliometric analysis: An overview and guidelines,” Journal of business research, vol. 133, pp. 285–296, 2021. https://doi.org/10.1016/j.jbusres.2021.04.070
A. F. Van Raan, “Advances in bibliometric analysis: research performance assessment and science mapping,” Bibliometrics Use and Abuse in the Review of Research Performance, vol. 87, pp. 17–28, 2014.
M. Aria and C. Cuccurullo, “bibliometrix: An R-tool for comprehensive science mapping analysis,” Journal of informetrics, vol. 11, no. 4, pp. 959–975, 2017. https://doi.org/10.1016/j.joi.2017.08.007
T. L. Gehl, “Mapping distributed interactive simulation network requirements onto broadband networks and services,” in Conference Record - International Conference on Communications, 1994, vol. 1, pp. 154–159. https://doi.org/10.1109/ICC.1994.369004
R. Reinhardt, I. Christodoulou, S. Gassó-Domingo, and B. A. García, “Towards sustainable business models for electric vehicle battery second use: A critical review,” Journal of environmental management, vol. 245, pp. 432–446, 2019. https://doi.org/10.1016/j.jenvman.2019.05.095
W. Wider, L. Jiang, J. Lin, M. A. Fauzi, J. Li, and C. K. Chan, “Metaverse chronicles: a bibliometric analysis of its evolving landscape,” International Journal of Human–Computer Interaction, pp. 1–14, 2023. https://doi.org/10.1080/10447318.2023.2227825
D. Shao, H. Mwangakala, F. Ishengoma, H. Mongi, C. Mambile, and F. Chali, “Sustenance of the digital transformations induced by the COVID-19 pandemic response: Lessons from Tanzanian public sector,” Global Knowledge, Memory and Communication, vol. 72, no. 6/7, pp. 700–713, 2023. https://doi.org/10.1108/GKMC-11-2021-0186
H. Roshidul, M. S. Hossain, S. Z. Nayem, and M. M. Haque, “Developing a Sustainable Digital Transformation Framework for the Continuum of Primary to Tertiary Education in Bangladesh,” American Journal of Education and Technology, vol. 1, no. 2, pp. 119–129, 2022. https://doi.org/10.54536/ajet.v1i2.1777
D. Meskell, “New opportunities for involving citizens in the democratic process,” US General Services Administration newsletter, pp. 9–30, 2007.
L.-H. Lee et al., “All one needs to know about metaverse: A complete survey on technological singularity, virtual ecosystem, and research agenda,” arXiv preprint arXiv:2110.05352, 2021. https://doi.org/10.48550/arXiv.2110.05352
K. F. Hew and W. S. Cheung, “Use of three-dimensional (3-D) immersive virtual worlds in K-12 and higher education settings: A review of the research,” British Journal of Educational Technology, vol. 41, no. 1, pp. 33–55, 2010. https://doi.org/10.1111/j.1467-8535.2008.00900.x
K. Starbird and L. Palen, “Working and sustaining the virtual" Disaster Desk",” in Proceedings of the 2013 conference on Computer supported cooperative work, 2013, pp. 491–502. https://doi.org/10.1145/2441776.2441832
J. A. Muñoz-Cristóbal, A. Martínez-Monés, J. I. Asensio-Pérez, S. L. Villagrá-Sobrino, J. E. Hoyos-Torío, and Y. Dimitriadis, “City Ads: Embedding virtual worlds and augmented reality in everyday educational practice,” Journal of Universal Computer Science, vol. 20, no. 12, pp. 1670–1689, 2014.
B. Rathore, “Virtual Consumerism: An Exploration of E-Commerce in the Metaverse,” International Journal of New Media Studies: International Peer Reviewed Scholarly Indexed Journal, vol. 4, no. 2, pp. 61–69, 2017. http://dx.doi.org/10.58972/eiprmj.v4i2y17.109
B. Rathore, “Blockchain Revolutionizing Marketing: Harnessing the Power of Distributed Ledgers for Transparent, Secure, and Efficient Marketing Practices,” International Journal of New Media Studies: International Peer Reviewed Scholarly Indexed Journal, vol. 6, no. 2, pp. 34–42, 2019. http://dx.doi.org/10.58972/eiprmj.v6i2y19.123