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Developing an Instrument to Measure Information Assurance Implementation for eGovernment using Goal Question Metric Approach
Corresponding Author(s) : Rio Guntur Utomo
Kinetik: Game Technology, Information System, Computer Network, Computing, Electronics, and Control,
Vol. 6, No. 2, May 2021
Abstract
The eGovernment initiative is aimed to improve government services to the public by improving the quality and availability of services that can be accessed regardless of time and place. Consequently, the services must always be available at any time, and any threat to the information and systems should receive attention to ensure business continuity in the event of an incident. Therefore, in implementing eGovernment, information assurance (IA) must be considered. To determine the extent to which IA implementation status to protect eGovernment services in Indonesia, it is necessary to measure the implementation using an instrument. The measurement instrument was developed using the Goal Question Metric (GQM) approach. The developed instrument was then used in a case study to test its effectiveness in measuring the IA implementation. From the results of the case study, it can be concluded that the IA measurement instrument for eGovernment was proven to be effective within Indonesian context.
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- Schnoll, H. (2015). E-Government. Hoboken: Taylor and Francis.
- Muñoz, L., & Bolívar, M. (2018). International E-Government Development: Policy, Implementation and Best Practice. Springer International Publishing. https://doi.org/10.1007/978-3-319-63284-1
- Indrajit, R. E. (2016). Electronic government.
- Medeni, İ., & Balcı, A. (2018). E-merging for E-government: Citizen Orientation, Policy Making, Local Governance and ICT Use. Cambridge Scholars Publishing.
- Wirtz, B. W., & Daiser, P. (2015). e-Government - Strategy Process Instruments. https://doi.org/10.1007/978-3-658-20744-1_88
- Trotta, A. (2017). Advances in E-Governance: Theory and Application of Technological Initiatives. Routledge. https://doi.org/10.1201/9781315181530
- Ndou, V. (2004). E-Government for Developing Countries: Opportunities and Challenges. EJISDC The Electronic Journal on Information Systems in Developing Countries, 18(1), 1–24. https://doi.org/10.1002/j.1681-4835.2004.tb00117.x
- Yanqing, G. (2010). E-government: Definition, goals, benefits and risks. 2010 International Conference on Management and Service Science, MASS 2010, 9–12. https://doi.org/10.1109/ICMSS.2010.5576557
- UNITED NATIONS. (2018). E-Government Survey 2018: Gearing E-Government to support transformation towards sustainable and resilient societies. New York, 270. https://doi.org/10.18356/d54b9179-en
- Rathmell, A., Daman, S., O’Brien, K., & Anhal, A. (2004). Engaging the Board Corporate Governance and Information Assurance. In Information Assurance Advisory Council (IAAC).
- Jaeger, P. T., & Thompson, K. M. (2003). E-government around the world: Lessons, challenges, and future directions. Government Information Quarterly, 20(4), 389–394. https://doi.org/10.1016/j.giq.2003.08.001
- Basu, S. (2004). E‐government and developing countries: an overview. Government Information Quarterly, 27(2), 109–132. https://doi.org/10.1080/13600860410001674779
- ISO/IEC. (2013). ISO/IEC 27002:2013. Iec, 2013, 90.
- Hibbard, E. A. (2009). Introduction to Information Assurance. In Storage Networking Industry Association.
- Herrmann, D. (2019). A Practical Guide to Security Engineering and Information Assurance. Taylor & Francis Limited. https://doi.org/10.1201/9781420031492
- Willett, K. (2019). Information Assurance Architecture. Taylor & Francis Limited.
- Cherdantseva, Y., & Hilton, J. (2013). A Reference Model of Information Assurance & Security. Proceedings of the 8th ARES Conference 2013 (ARES 2013), 1–11. https://doi.org/10.1109/ARES.2013.72
- Riggs, C. (2019). Network Perimeter Security: Building Defense In-Depth. Auerbach Publishers, Incorporated.
- Rathmell, A., Daman, S., O’Brien, K., & Anhal, A. (2004). Engaging the Board Corporate Governance and Information Assurance. In Information Assurance Advisory Council (IAAC).
- Utomo, R. G., Walters, R. J., & Wills, G. B. (2018). Factors affecting the implementation of information assurance for eGovernment in Indonesia. 2017 12th International Conference for Internet Technology and Secured Transactions, ICITST 2017, 225–230. https://doi.org/10.23919/ICITST.2017.8356388
- Basili, V. R., Caldiera, G., & Rombach, H. D. (1994). The Goal, Metric, and Question Approach. In Encyclopedia of Software Engineering. https://doi.org/10.1002/0471028959.sof142
- Yin, R. (2017). Case Study Research and Applications: Design and Methods. Thousand Oaks, CA: Sage Publications.
- Utomo, R. G., Wills, G., & Walters, R. (2020). A framework for factors influencing the implementation of information assurance for e-Government in Indonesia. International Journal on Advanced Science, Engineering and Information Technology, 10(3), 1025–1034. https://doi.org/10.18517/ijaseit.10.3.9186
- Utomo, R.G., Wills, G. B., & Walters, R. J. (2018). Towards Confirming an Information Assurance Framework for eGovernment in Indonesia. 2018 International Conference on ICT for Smart Society (ICISS), (3), 1–6. https://doi.org/10.1109/ICTSS.2018.8550010
- Utomo, R. G., Wills, G. B., & Walters, R. J. (2018). Investigating Factors in Information Assurance Implementation: Towards Developing an Information Assurance Framework for eGovernment in Indonesia. 2018 International Conference on Information Technology Systems and Innovation, ICITSI 2018 - Proceedings, 10–15. https://doi.org/10.1109/ICITSI.2018.8695932
References
Schnoll, H. (2015). E-Government. Hoboken: Taylor and Francis.
Muñoz, L., & Bolívar, M. (2018). International E-Government Development: Policy, Implementation and Best Practice. Springer International Publishing. https://doi.org/10.1007/978-3-319-63284-1
Indrajit, R. E. (2016). Electronic government.
Medeni, İ., & Balcı, A. (2018). E-merging for E-government: Citizen Orientation, Policy Making, Local Governance and ICT Use. Cambridge Scholars Publishing.
Wirtz, B. W., & Daiser, P. (2015). e-Government - Strategy Process Instruments. https://doi.org/10.1007/978-3-658-20744-1_88
Trotta, A. (2017). Advances in E-Governance: Theory and Application of Technological Initiatives. Routledge. https://doi.org/10.1201/9781315181530
Ndou, V. (2004). E-Government for Developing Countries: Opportunities and Challenges. EJISDC The Electronic Journal on Information Systems in Developing Countries, 18(1), 1–24. https://doi.org/10.1002/j.1681-4835.2004.tb00117.x
Yanqing, G. (2010). E-government: Definition, goals, benefits and risks. 2010 International Conference on Management and Service Science, MASS 2010, 9–12. https://doi.org/10.1109/ICMSS.2010.5576557
UNITED NATIONS. (2018). E-Government Survey 2018: Gearing E-Government to support transformation towards sustainable and resilient societies. New York, 270. https://doi.org/10.18356/d54b9179-en
Rathmell, A., Daman, S., O’Brien, K., & Anhal, A. (2004). Engaging the Board Corporate Governance and Information Assurance. In Information Assurance Advisory Council (IAAC).
Jaeger, P. T., & Thompson, K. M. (2003). E-government around the world: Lessons, challenges, and future directions. Government Information Quarterly, 20(4), 389–394. https://doi.org/10.1016/j.giq.2003.08.001
Basu, S. (2004). E‐government and developing countries: an overview. Government Information Quarterly, 27(2), 109–132. https://doi.org/10.1080/13600860410001674779
ISO/IEC. (2013). ISO/IEC 27002:2013. Iec, 2013, 90.
Hibbard, E. A. (2009). Introduction to Information Assurance. In Storage Networking Industry Association.
Herrmann, D. (2019). A Practical Guide to Security Engineering and Information Assurance. Taylor & Francis Limited. https://doi.org/10.1201/9781420031492
Willett, K. (2019). Information Assurance Architecture. Taylor & Francis Limited.
Cherdantseva, Y., & Hilton, J. (2013). A Reference Model of Information Assurance & Security. Proceedings of the 8th ARES Conference 2013 (ARES 2013), 1–11. https://doi.org/10.1109/ARES.2013.72
Riggs, C. (2019). Network Perimeter Security: Building Defense In-Depth. Auerbach Publishers, Incorporated.
Rathmell, A., Daman, S., O’Brien, K., & Anhal, A. (2004). Engaging the Board Corporate Governance and Information Assurance. In Information Assurance Advisory Council (IAAC).
Utomo, R. G., Walters, R. J., & Wills, G. B. (2018). Factors affecting the implementation of information assurance for eGovernment in Indonesia. 2017 12th International Conference for Internet Technology and Secured Transactions, ICITST 2017, 225–230. https://doi.org/10.23919/ICITST.2017.8356388
Basili, V. R., Caldiera, G., & Rombach, H. D. (1994). The Goal, Metric, and Question Approach. In Encyclopedia of Software Engineering. https://doi.org/10.1002/0471028959.sof142
Yin, R. (2017). Case Study Research and Applications: Design and Methods. Thousand Oaks, CA: Sage Publications.
Utomo, R. G., Wills, G., & Walters, R. (2020). A framework for factors influencing the implementation of information assurance for e-Government in Indonesia. International Journal on Advanced Science, Engineering and Information Technology, 10(3), 1025–1034. https://doi.org/10.18517/ijaseit.10.3.9186
Utomo, R.G., Wills, G. B., & Walters, R. J. (2018). Towards Confirming an Information Assurance Framework for eGovernment in Indonesia. 2018 International Conference on ICT for Smart Society (ICISS), (3), 1–6. https://doi.org/10.1109/ICTSS.2018.8550010
Utomo, R. G., Wills, G. B., & Walters, R. J. (2018). Investigating Factors in Information Assurance Implementation: Towards Developing an Information Assurance Framework for eGovernment in Indonesia. 2018 International Conference on Information Technology Systems and Innovation, ICITSI 2018 - Proceedings, 10–15. https://doi.org/10.1109/ICITSI.2018.8695932